Video Enhancement Services
Surveillance Video & Audio Experts                                                 

Frequently Asked Questions

What types of video files can I submit?

>>You can submit any type of digital video format to If we have any problems
working with the format you submit we will contact you immediately and we can discuss options.

Who can see the video or the captured pictures?
>>The video you submit will be sent via a secure SLL connection and will never be posted. All videos submitted will be deleted after 30 days. All enhanced videos and pictures that are generated will be emailed directly to you.

How long does it take?
>>We begin working with your submitted video immediately. We understand during an active investigation time is key so we try to analyze each request in under 24 hours.

How do I send a large video file through email?

>>You will be able to send any size file through our special Submit Video link on our website.

How will I be able to receive the finished video in my email?
>>We will email your finished project using a special secure link designed for large file transfers.

Can you help with other services we may need?

>>Absolutely. If there is something unique you would like to see if we can do please contact us at . We will be happy to help in any way.

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